Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase on the Imane Harmonie website, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Periodically, we may send you targeted email marketing communications about Imane Harmonie offerings and products. If you wish to unsubscribe at any time, simply click the unsubscribe link at the bottom of the email you received, or send an email to contact@imaneharmonie.com with "UNSUBSCRIBE" in the subject line. If sending your unsubscribe request via email, please allow up to seven days for your request to be processed.

Any information we collect from you is used to assist us in providing products or services to you. We may share information with third-party service providers we engage solely for the purpose of providing Imane Harmonie products or services to you.

Imane Harmonie does not share your information with any third party not associated with the delivery of our products and services to you. In other words, we do not share or sell your information to advertisers or marketers. We only collect your information to provide our products and services to you.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collection of this information for transactional purposes.

We may use your personal information for a secondary reason, such as marketing our products to you. In such cases, we will either ask you directly for your expressed consent (e.g., through an online opt-in process or via an offline printed disclaimer) or provide you with an opportunity to opt out of these communications.

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SHOPIFY

The Imane Harmonie e-commerce website is hosted on Shopify, Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, and is stored on a secure server behind a firewall.

PAYMENTS

Payments to Imane Harmonie are processed through Stripe , a third-party provider of fulfillment services.  Your purchase transaction data is encrypted and stored only as long as necessary to complete your purchase transaction. After your transaction is complete, your purchase transaction information is deleted. For orders enrolled in the auto-refill program, payment card data necessary for periodic payment reauthorization is kept in compliance with PCI-DSS standards.

THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

2. Information we automatically collect from your use of the Site 

This includes your purchase history and saved items, such as items in your shopping cart or items you've bookmarked, as well as data and device information. This information encompasses details regarding your Site usage, IP address, access times, hardware and software details, device events, unique identifiers, crash data, cookie data, location data, and page/product views or clicks. Additionally, it may involve geo-location information like IP addresses, browser information, or mobile GPS data.

How we use information we automatically collect

To provide customer service and process returns:

We utilize your saved products to facilitate purchases and leverage your purchase history to ensure smooth transaction processing and returns.

To create and maintain a secure environment:

We employ automatically collected information to adhere to applicable laws and maintain a secure online environment.

Analytics, training, and quality assurance:

This information aids in internal analytics, fraud detection and prevention, and enhancing our services and offerings.

Communication and marketing:

We may utilize automatically collected data, such as cookies and similar technologies, to deliver relevant communications to you.

3. Information we collect from third parties, including third-party services or other sources

This involves obtaining your name, contact details, payment information, and communication history from sources such as affiliate partnerships or linked social media accounts (e.g., Google, Facebook, Instagram, Twitter).

How we use information from third parties

Communication and marketing:

Information obtained from third parties may be utilized to personalize communications with you or administer promotional activities.

Non-member referrals:

If your information is obtained through a friend or contact inviting you to use the Site, it will be used to facilitate your invitation and administer referral programs.

Analytics, training, and quality assurance:

Data obtained from third-party service providers or partners may be combined with existing information for fraud prevention and risk assessment efforts.

When We Share Your Information

We share your information with certain categories of recipients essential for providing the Site and Service, including customer service, to you. This may include Imane Harmonie subsidiaries and affiliates, suppliers, payment service providers, delivery companies, and government/law enforcement agencies to comply with legal processes or enforce policies. We share information only as described in this Privacy Policy or with your consent.

AGE OF CONSENT

By using this website, you affirm that you are of legal age in your jurisdiction or have parental consent for minors.

QUESTIONS AND CONTACT INFORMATION

For any inquiries regarding your personal information, including access, correction, or deletion, please contact our Privacy Compliance Officer at contact@imaneharmonie.com

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Material changes will be notified to you, and your continued use of the Site constitutes acceptance of the updated policy.